Can not find source file for Photo transfer

General purpose for any issue about Leawo iTransfer
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part512
Posts: 1
Joined: Sun May 20, 2018 11:34 pm
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The middle number please: 6

Can not find source file for Photo transfer

Post by part512 »

Trying to transfer photos from Camera on Iphone5S using ITransfer but it has error every time: Can not find source file

But it displays all the photos and allows yo to select them. But will not even transfer a single photo. I just purchase this today and may need to get my money back
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: Can not find source file for Photo transfer

Post by leakeymore »

Dear customer,

Thank you for posting on Leawo forum.

Please kindly make sure that your iCloud is closed when you try to transfer.
If it is still failed, please kindly re-download the files from iCloud and then transfer.

If the above does not solve the problem, please kindly send us the info as below:
1. Please launch Leawo iTransfer, and click this program top right Help to send us bug report as the following instructions.
2. Please also let us know your iPhone's iOS version and the photo's format.

Look forward to helping you out.

Best regards,
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